Privacy Policy

Last Updated: September 2026

At QuipDa, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or place an order with us.

1. Information We Collect

When you use our website or place an order, we may collect information such as:

• Name

• Mobile number

• Email address

• Billing and shipping address

• Order and transaction details

• Payment-related information

• Personalization details, such as names, messages, photographs, or other content you provide

• Information you provide when contacting our customer support

We may also automatically collect limited technical information such as your IP address, browser type, device information, and website usage data.

2. How We Use Your Information

We use your information to:

• Process and deliver your orders

• Create and personalize your products

• Process payments

• Provide customer support

• Send order confirmations, shipping updates, and other service-related communications

• Handle returns, refunds, and replacements

• Improve our website, products, and services

• Prevent fraud, misuse, and unauthorized activities

• Comply with applicable legal and regulatory requirements

We do not use your personal information for purposes unrelated to our business without a lawful basis or, where required, your consent.

3. Payment Information

Payments may be processed through third-party payment gateways.

QuipDa does not normally store your complete credit card, debit card, UPI, or banking credentials on our servers. Payment information is handled by the relevant payment service provider according to its own privacy and security practices.

4. Personalization Information

If you purchase a personalized product, you may provide photographs, names, messages, or other information.

We use this information only as reasonably necessary to create and fulfil your personalized order and provide related customer support.

You are responsible for ensuring that you have the necessary permission or rights to provide photographs, artwork, or other content submitted for personalization.

5. Sharing Your Information

We may share necessary information with trusted service providers who help us operate our business, including:

• Payment processors

• Courier and logistics partners

• Website and hosting providers

• Technology and analytics service providers

• Customer support providers

• Professional advisers or authorities where legally required

We only share information that is reasonably necessary for the relevant purpose.

We do not sell your personal information to third parties.

6. Cookies & Tracking Technologies

Our website may use cookies and similar technologies to:

• Keep the website functioning properly

• Remember preferences

• Understand website usage

• Improve website performance

• Measure marketing and advertising effectiveness

You may be able to control or disable cookies through your browser settings. Disabling certain cookies may affect some website functionality.

7. Marketing Communications

If you have provided appropriate consent or otherwise permitted under applicable law, we may send you promotional communications about products, offers, or updates.

You can request to stop receiving marketing communications at any time by contacting us or using the unsubscribe option where available.

Transactional communications, such as order confirmations and delivery updates, may still be sent when necessary to fulfil your order.

8. Data Security

We take reasonable technical and organizational measures to protect your personal information against unauthorized access, misuse, alteration, disclosure, or loss.

However, no method of transmitting or storing information online can be guaranteed to be completely secure.

9. Data Retention

We retain personal information only for as long as reasonably necessary to fulfil the purposes described in this Privacy Policy, including order fulfilment, customer support, accounting, dispute resolution, fraud prevention, and compliance with legal obligations.

When information is no longer required, we may securely delete or anonymize it, subject to applicable laws.

10. Your Rights

Depending on applicable law, you may have rights relating to your personal information, including the right to:

• Request access to certain personal information we hold about you

• Request correction of inaccurate information

• Request deletion of information where legally permitted

• Withdraw consent where processing is based on consent

• Raise concerns regarding the handling of your personal information

To exercise applicable rights, please contact us using the details below.

11. Children's Privacy

Our website is not intended to knowingly collect personal information directly from children who are not legally permitted to provide such information.

If you believe that a child has provided personal information to us without appropriate authorization, please contact us so that we can take appropriate action.

12. Third-Party Websites

Our website may contain links to third-party websites, payment services, social media platforms, or other services.

QuipDa is not responsible for the privacy practices or content of third-party websites. We recommend reviewing their respective privacy policies before providing personal information.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, technology, legal requirements, or services.

Any updated version will be published on this page with a revised "Last Updated" date.

14. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us:

QuipDa
Nashik, Maharashtra, India

Email: support@quipda.com
Phone / WhatsApp: 9075108873

Last Updated: September 2026